I have worked with Sterling for almost 10 years and they have always gone above and beyond what is expected in terms of service. The main thing they do is pay the workers correctly and on time and if for any reason there are any issues they deal with it in a professional and timely manner.
Sterling are one of the payment companies we use in relation to paying operatives out on site. I normally deal with Garry Reid, who is our Account Manager. Any queries I have are dealt with. Me and Garry have good dialogue and will speak several times a week in relation to people out on site.
I tend to always find Sterling’s service is efficient and queries are dealt with in the right manner.
With Sterling, I have been very impressed with the service that has been provided by Sarah Haines and her team. At all levels of contractors, I have found Sterling to be reliable and efficient. They have always gone above and beyond with queries. I have no issue recommending Sterling as a payroll provider.
It has been a pleasure to work with Sterling over the years. They have never failed to provide a customer focused and compliant service to both our agency and the contractors that we work with, which ultimately reflects well on our business as a result. I have no hesitation in recommending Sterling’s services to any agency looking for an umbrella supplier.